During a recent interview I was asked, “Is it important to establish your culture when you first start your company?” It led to an interesting conversation that developed into an article for Money Inc. In the article, I talk about what it is like setting up company culture on day one, even though the company collective might just be one person.
When we started Leap the Pond, we wanted to create the type of corporate culture that not only reflected how we wanted to work, but that would also inspire other team members. We wanted it to be an environment where employees would really enjoy what they are doing day in and day out. We set out from the beginning to create a working environment that is: collegial, rewarding, and fulfilling. For example, we believe that supporting one another in the achievement of goals – as well as addressing challenges – is essential for a strong, well-functioning team.
While many organizations tout the importance of establishing this type of collegial environment, not all of them walk the walk and talk the talk. We have tried to accomplish this by creating an environment where team members work closely together, learn from one another, and communicate their support of each other. The way I see it is that company culture is more than having a fridge filled with free beer or a company ping pong table, but rather it’s about creating a strong family that can weather every success and failure together.
This has translated to our customer work. Whenever we are talking to potential clients it is very important to us to make sure that Leap the Pond and Intacct will be a good fit. We care about our client’s successes and we want to extend our company values and beliefs to each project. For us, it’s not about closing another deal, it’s about working with a great team to deliver the best-in-class accounting software so that our clients can see a quick return on investment. As a company, we’re focused on nurturing the long-term relationship.
At the end of the day we believe that if we can create a work environment that has these attributes, our employees, and in turn, our customers, will be happy. We have many employees that have been with us from the start and as we’ve grown over the past 10 years, we’ve attracted more great talent – all who go the extra mile to help our customers. We like to think that all of this has something to do with the culture we have created.
To read the full article on Money Inc., click here.